Returns & Exchanges
At Owalalife, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all decor and furniture items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help you find a solution that makes you feel right at home.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship Your Return
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.