Frequently Asked Questions
Everything you need to know about bringing Owalalife into your home.
What is the standard shipping timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. Larger furniture items may require additional scheduling time with our white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all Owalalife furniture pieces come with a 1nd-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are the materials used in your products eco-friendly?
We prioritize sustainability by sourcing FSC-certified wood, recycled textiles, and low-VOC finishes whenever possible to ensure a healthy environment for your home.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.